September 25, 2012 | By wthompson |
Last week Salesforce.com, the leading web-based CRM (customer relationship management) system, which has paved the way with innovative tools to connect customers to sales and service teams, had a 90,000-person convention in San Francisco. Headliners included Sir Richard Branson (pic below), the Red Hot Chili Peppers, the CEO of Burberry and Yelp, plus Tony Robbins who did an amazing job of getting a crowd of 10,000 app developers, CEO’s and marketing geeks to hug and dance with each other in one room in under three hours! Needless to say it was an event to remember! Being in the web-based technology space, we figured a trip out to San Francisco wouldn’t hurt (especially on the eating side) and we actually gleaned some good ideas from the event that we’ll pose as questions here on this blog…
- What if you could connect all of your systems (financial, operational, marketing) in one place and manage from a central dashboards? POS developers are constantly writing integrations to my.whentomanage.com, and now we’ve got connections to QuickBooks and coming really soon: integration to suppliers. We see the future as being very bright for operators looking to drive improvements within their orgs!
- Is it important for great companies, like Salesforce.com, to be socially minded? You bet! Ever heard of CommunityPlates? WhenToManage is a partner with this organization which helps eliminate food waste. But a larger cause is always something people can rally behind.
- Is it important that a user of the software be part of the conversation on what gets launched? Salesforce.com has three major releases each year: spring, summer and winter. At WhenToManage we release more frequently than that. However, we’d like to hear what you want. Post something on our Twitter feed at https://twitter.com/whentomanage or contact us at Sales@WhenToManage.com