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Ryan McRorie

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Ryan McRorie

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May 23, 2013

WhenToManage Restaurant & Retail Management Applications Changed the Conversation at the NRA Show

May 23, 2013 | By |

For operators interested in controlling their own destiny, a movement began at NRA…it revolved around connecting operators to their data like never before, allowing them to:

  1. Access data anywhere, anytime and on any device
  2. Cut food and/or labor costs associated with general operations
  3. Buy and/or Build custom apps that link unique systems together
  4. Interact with a polished, friendly interface to promote collaboration

Check out the coverage we received from QSR magazine!

If you are interested in learning more about our Peach Platform that features a free manager log app and allows you to create your own apps; drop us a line at info@whentomanage.com.

Ryan McRorie

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April 14, 2013

What do your Point of Sale Reports do…Motivate, Intimidate or Aggravate?

April 14, 2013 | By |

The Tipping PointWe’re reaching a tipping point for technology in the restaurant and retail industry. It began with simple automation: take the paper processes and put them on a computer. Fine, but that left us with so many spreadsheets, Word templates, proprietary systems and disconnected point solutions that we were drowning in complexity and data overload.

It also highlighted that many of the processes we were automating actually needed to be revised, simplified or eliminated altogether.

Baffled by the complexity we created, focus in recent years has been on process simplification, user-friendliness and redirecting attention to what actually matters.

That said, I have two questions for you:

1. Do your POS reports shift employees from passive recipients of information to “agents of change”?

2. Do your POS reports shift managers from ‘performance enforcers’ to coaches that provide constructive motivation for achievement?

If not, we can help (immediately) by offering you a number of tools that can increase collaboration which produces positive outcomes through free tools like our new LOG app or some of our subscription based tools like employee scheduling and inventory management that can cut costs up to 2% or more.

How can this make a difference in your business? Easy, our performance management tools can turn BIG DATA into meaningful information that you can share with everyone in your organization.

Furthermore, we can help shift the focus of your organization from processes to outcomes. It’s time to burn the forms — with technology finally up to the task of producing meaningful information, managers can turn their attention to driving performance outcomes rather than being bogged down in laborious processes.

For more information on how we can turn your reports into actionable, motivating and positive outcomes contact a member of our sales team via sales@whentomanage.com or by clicking the Sales Chat button on the left.

Ryan McRorie

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March 26, 2013

Community Plates’ Go Rescue Technology Powered by WhenToManage Named a 2013 Computerworld Honors Program Laureate

March 26, 2013 | By |

Community Plates“There is no reason for any American to go hungry with our country’s ample food supply. We simply need better logistics which is exactly what the Community Plates’ model provides,” said Kevin Mullins, executive director and co-founder, Community Plates. “Our goal is to END food insecurity in America and we are honored to be recognized by Computerworld for the technology that is playing a vital role in advancing this goal.”

Community Plates was launched in 2010 by WhenToManage. As an innovator of cloud-based software for the restaurant, hospitality and retail industries, WhenToManage recognized the opportunity to streamline the food rescue process through technology and proceeded to develop the Go Rescue App. The traditional food rescue model relies on multi-layered infrastructure and excessive food handling via fleets of trucks, drivers and warehousing, requiring high overhead and too much time to allow for the transfer of perishable, fresh food. Utilizing the Go Rescue App and volunteer food runners, Community Plates eliminates much of this overhead, while delivering fresher (and thereby healthier) food directly to those in need.

Check out the whole story here…

Ryan McRorie

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March 11, 2013

Customer Spotlight: Tupelo Honey Cafe

March 11, 2013 | By |

This week we had the opportunity to interview one of our favorite customers. Alan Wolf, TupeloHoneyCafe.com, gave us about 30 minutes of his day to talk about how WhenToManage has improved his operations; a full 2-points on labor!

A quote from the interview:

“We’re light year’s from where we were a year ago…we were with HotSchedules prior, but it didn’t communicate with the POS or provide scheduling based on forecasted sales. The strides were immediate.”

We’ve enhanced our podcast with a screencast, so you can watch along as we go through the conversation. Thank you Alan!

If you’re interested in joining one of our podcasts, please contact Walker at wthompson@whentomanage.com.

Ryan McRorie

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January 22, 2013

Multi-Unit Franchise Operations made easier with Retail & Restaurant Management Software

January 22, 2013 | By |

Multi-unit franchising sure has a nice ring to it. Especially if you happen to be the franchise owner of 3-4 units. It’s a stunning visual.

You can drive around and see what you own. That could be why a lot of prospective franchise owners get quite energized when looking at opportunities. They picture a growing business, and with it, multiple locations.

According to an independent research firm, (FRANdata) 52% of all franchises are now multi-unit operations. The top 50 multi-unit franchisees increased the number of units they operated by 10% between 2005 and 2007. Fast food continues to be the most popular industry, claiming 35% of all multi-unit franchises, with the restaurant, beauty and baked categories each capturing 28% of all multi-unit operations.

Multi-unit business owners seem to be able to create some wealth, too. A 2007 research study by the Small Business Administration showed that multiple business owners still appeared to be the most prosperous small business group, with nearly three-fourths of them classified as high income and nearly one-half classified as high wealth. (But that did vary a lot during down times in our economy.) Here’s the SBA report.

That said, how do these multi-unit franchise owners tie it all together? The smart ones choose a retail & restaurant management solution like WhenToManage; a perfect example is Rocky Mountain Chocolate Factory.

“During our most recent evaluation of in-store IT we recognized that, with the introduction of variations in the RMCF brand, a one size fits all POS solution was no longer an optimal solution for our organization,“ said Key Jobson, Chief Information Officer, Rocky Mountain Chocolate Factory, Inc. “That’s when we took a step back and realized we no longer need to be restricted to a single POS solution and that vendor’s retail analysis and reporting tool set. After reviewing options in the marketplace, we selected WhenToManage for its ability to work with many certified POS systems, while meeting our consolidated data and analytical operations needs on a corporate and store-by-store basis.”

WhenToManage’s data collection and business intelligence tools will be used by the corporate marketing, finance and operations executives to monitor daily performance and strategic trends. It will also allow the management team to foster collaboration and the sharing of best practices among operators.

To learn more about WhenToManage retail and restaurant management solutions, contact Walker Thompson at wthompson@whentomanage.com or check out our Youtube page.